Sub-category Areas
Cyber Crime & Online Fraud
Cyber crime and online fraud cases arise when individuals or businesses suffer financial loss, data misuse, or deception through digital platforms. These offences commonly involve online transactions, fake communications, or misuse of technology , making timely legal assistance important.
Common Issues Faced
- UPI, banking, or online payment fraud
- Phishing emails, fake calls, or OTP scams
- Online shopping or investment scams
- Unauthorized access to accounts or data
- Fraud through fake websites or social media profiles
Common Mistakes People Make
- Sharing OTPs, PINs, or confidential details with unknown persons
- Clicking on suspicious links received via SMS, email, or social media
- Delaying reporting of fraud to the bank or cyber crime authorities
- Deleting messages, emails, or transaction details related to fraud
- Trusting fake customer care numbers or impersonated profiles
How an Advocate Helps
- Guides clients on reporting cyber crime and fraud
- Assists in filing cyber complaints or FIRs
- Coordinates with cyber crime cells and authorities
- Advises on recovery and legal remedies
- Represents clients before courts or authorities
Primary Steps Clients Should Follow
Step 1: Stop Further Transactions
Immediately block your bank account, card, or UPI to prevent further financial loss.
Step 2: Preserve Digital Evidence
- Transaction receipts or bank messages
- Screenshots of chats, emails, or fraud links
- Phone numbers or profiles used by fraudsters
Step 3: Report the Cyber Incident
File a complaint with the bank and cyber crime authorities at the earliest possible stage.
Step 4: Consult an Advocate
- Guidance on FIR and legal remedies
- Support during cyber investigation
- Assistance in recovery or legal proceedings
Legal Process Involved
- Reporting of cyber crime or fraud
- Registration of complaint or FIR
- Investigation by cyber crime cell
- Legal proceedings or recovery action
Documents Required
- Details of fraud or cyber incident
- Transaction details or payment proof
- Screenshots, messages, or emails (*if available)
- Bank statements or account details (*if applicable)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
Social Media & Online Harassment
Social media and online harassment cases arise when individuals are targeted through abusive messages, threats, stalking, or defamatory content on digital platforms. Such acts can seriously affect mental well-being, reputation, and personal safety , making timely legal assistance important.
Common Issues Faced
- Abusive or threatening messages on social media
- Cyber stalking or repeated online harassment
- Fake profiles created to harass or defame
- Sharing of private images or information without consent
- Trolling, bullying, or coordinated online attacks
Common Mistakes People Make
- Responding emotionally to harassing messages
- Deleting chats, posts, or screenshots too early
- Ignoring repeated harassment instead of reporting
- Publicly confronting the harasser online
- Sharing personal details on open platforms
How an Advocate Helps
- Advises on legal remedies for online harassment
- Assists in filing cyber complaints or FIRs
- Guides on takedown of abusive or defamatory content
- Coordinates with cyber crime cells and authorities
- Represents clients before courts or legal forums
Primary Steps Clients Should Follow
Step 1: Stop Engaging with the Harasser
Avoid replying to abusive messages or comments, as engagement may escalate the situation.
Step 2: Preserve Online Evidence
- Screenshots of messages, comments, or posts
- Usernames, profile links, and timestamps
- URLs of offending content or accounts
Step 3: Report the Harassment
Report the content to the social media platform and file a complaint with cyber crime authorities.
Step 4: Consult an Advocate
- Guidance on FIR and legal protection
- Support during cyber investigation
- Assistance in content removal and legal action
Legal Process Involved
- Reporting harassment on the digital platform
- Filing of cyber complaint or FIR
- Investigation by cyber crime cell
- Legal proceedings or protective orders
Documents Required
- Screenshots or recordings of harassment
- Profile details of the offender (*if available)
- Links or URLs of abusive content
- Communication with platform support (*if any)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
Data Privacy & Data Breach Issues
Data privacy and data breach issues arise when personal or confidential information is accessed, disclosed, or misused without authorization. Such incidents can affect individuals, businesses, and organizations, leading to financial loss and reputational damage , making timely legal assistance important.
Common Issues Faced
- Unauthorized access to personal or customer data
- Leak or misuse of sensitive information
- Data breach by companies, websites, or apps
- Misuse of Aadhaar, PAN, or identity data
- Failure to secure or protect stored digital data
Common Mistakes People Make
- Ignoring early signs of data misuse or breach
- Sharing personal information on unsecured platforms
- Using weak or repeated passwords
- Delaying reporting of data breach incidents
- Not preserving proof of data misuse
How an Advocate Helps
- Assesses the nature and impact of data breach
- Advises on legal rights and remedies
- Assists in filing complaints with authorities
- Guides on compliance and damage control
- Represents clients before courts or regulators
Primary Steps Clients Should Follow
Step 1: Secure Affected Accounts
Change passwords and restrict access to compromised accounts or systems.
Step 2: Preserve Evidence
- Emails or notifications about the breach
- Screenshots or logs showing unauthorized access
- Communication from service providers
Step 3: Report the Data Breach
Inform the concerned company, platform, and appropriate cyber authorities.
Step 4: Consult an Advocate
- Guidance on legal remedies and compensation
- Support in regulatory or court proceedings
- Advice on future data protection measures
Legal Process Involved
- Identification and reporting of data breach
- Investigation by cyber or regulatory authorities
- Issuance of notices or compliance directions
- Legal proceedings or corrective action
Documents Required
- Details of data breach or misuse
- Communication or alerts received (*if any)
- Proof of unauthorized access (*if available)
- Identity proof of affected person
- Company or platform details (*if applicable)
- Additional documents (*if required after case discussion)
Hacking, Identity Theft & Account Misuse
Hacking, identity theft, and account misuse cases arise when unauthorized persons gain access to online accounts, personal data, or digital identities. Such incidents can result in financial loss, privacy invasion, and misuse of personal or professional accounts , making timely legal assistance important.
Common Issues Faced
- Hacking of email, social media, or bank accounts
- Unauthorized transactions or activity from compromised accounts
- Misuse of identity details such as Aadhaar, PAN, or photos
- Locked or disabled accounts after hacking
- Impersonation using stolen digital identity
Common Mistakes People Make
- Using weak or repeated passwords across platforms
- Ignoring suspicious login alerts or warnings
- Sharing login details or verification codes
- Delaying reporting after discovering account misuse
- Not saving proof of unauthorized access
How an Advocate Helps
- Guides clients on immediate legal and technical steps
- Assists in filing cyber complaints or FIRs
- Coordinates with cyber crime cells and service providers
- Advises on identity protection and recovery
- Represents clients before courts or authorities
Primary Steps Clients Should Follow
Step 1: Secure Compromised Accounts
Immediately change passwords, enable two-factor authentication, and log out from all devices.
Step 2: Preserve Digital Evidence
- Login alerts or security notifications
- Screenshots of unauthorized activity
- Emails or messages related to hacking
Step 3: Report the Incident
Inform the platform or service provider and report the incident to cyber crime authorities without delay.
Step 4: Consult an Advocate
- Guidance on FIR and legal remedies
- Support during investigation and recovery
- Assistance in preventing future misuse
Legal Process Involved
- Reporting hacking or identity theft incident
- Filing of cyber complaint or FIR
- Investigation by cyber crime cell
- Legal action or recovery proceedings
Documents Required
- Details of hacked or misused account
- Screenshots or alerts showing unauthorized access
- Transaction details (*if applicable)
- Communication with platform or service provider (*if any)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
Online Defamation & Reputation Damage
Online defamation and reputation damage cases arise when false, misleading, or harmful content is published against an individual or business on digital platforms. Such content can seriously impact personal reputation, career prospects, and business credibility , making timely legal assistance important.
Common Issues Faced
- False allegations or posts on social media
- Defamatory reviews on Google or business platforms
- Circulation of false news, images, or videos
- Fake profiles posting harmful content
- Online campaigns to damage personal or business reputation
Common Mistakes People Make
- Reacting publicly or emotionally to defamatory content
- Deleting posts before collecting proper evidence
- Ignoring defamatory content hoping it will stop
- Confronting the offender directly online
- Delaying legal action or reporting
How an Advocate Helps
- Assesses whether content amounts to defamation
- Advises on civil and criminal legal remedies
- Assists in content takedown and platform complaints
- Drafts legal notices or complaints
- Represents clients before courts or authorities
Primary Steps Clients Should Follow
Step 1: Preserve the Defamatory Content
Take screenshots or recordings of posts, comments, URLs, and timestamps before they are removed.
Step 2: Avoid Public Engagement
- Do not reply or argue publicly
- Avoid sharing or amplifying the content
- Maintain privacy during legal action
Step 3: Report the Content
Report defamatory material to the platform and file a complaint with cyber crime authorities if required.
Step 4: Consult an Advocate
- Guidance on defamation laws and remedies
- Assistance in takedown and legal notices
- Support in civil or criminal proceedings
Legal Process Involved
- Identification and documentation of defamatory content
- Issuance of legal notice or platform complaint
- Filing of cyber complaint or court case
- Orders for takedown, apology, or compensation
Documents Required
- Screenshots or links of defamatory content
- Profile or account details of the offender (*if available)
- Platform complaint or response (*if any)
- Proof of reputation or business impact (*if applicable)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
E-Commerce & Digital Payment Disputes
E-commerce and digital payment disputes arise when consumers or businesses face issues related to online purchases, refunds, failed payments, or misuse of digital payment platforms. Such disputes can result in financial loss, service denial, or unfair trade practices , making timely legal assistance important.
Common Issues Faced
- Failed online payments with amount debited
- Non-delivery or defective products
- Delay or refusal of refunds
- Unauthorized digital payment transactions
- Disputes with e-commerce platforms or sellers
Common Mistakes People Make
- Not checking seller or platform authenticity
- Missing refund timelines or complaint deadlines
- Deleting transaction confirmations or emails
- Relying only on customer care without escalation
- Ignoring small-value frauds assuming no remedy
How an Advocate Helps
- Reviews transaction details and platform policies
- Advises on consumer and cyber law remedies
- Drafts legal notices or complaints
- Assists in refund recovery or compensation claims
- Represents clients before forums or authorities
Primary Steps Clients Should Follow
Step 1: Check Transaction Status
Verify payment status, order details, and refund timelines on the platform or payment app.
Step 2: Preserve Transaction Evidence
- Payment receipts or screenshots
- Order confirmations and invoices
- Email or chat communication with seller
Step 3: Raise Platform Complaint
Lodge a complaint with the e-commerce platform or payment service provider without delay.
Step 4: Consult an Advocate
- Guidance on legal remedies and notices
- Support in refund or compensation claims
- Assistance in cyber or consumer proceedings
Legal Process Involved
- Raising complaint with platform or payment provider
- Filing cyber or consumer complaint
- Inquiry or investigation by authorities
- Refund, compensation, or legal resolution
Documents Required
- Order and transaction details
- Payment receipts or bank statements
- Communication with platform or seller (*if any)
- Refund or complaint reference numbers (*if available)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
Cyber Complaints, FIR & Investigation Support
Cyber complaint, FIR, and investigation support services assist individuals and businesses in reporting cyber offences and navigating the investigation process. Proper reporting and legal guidance are crucial for timely action and effective investigation , making early legal assistance important.
Common Issues Faced
- Difficulty in filing cyber complaints or FIRs
- Delay or refusal in registering complaints
- Confusion about jurisdiction or correct authority
- Lack of updates during cyber investigation
- Need for legal guidance during inquiry
Common Mistakes People Make
- Delaying complaint or FIR registration
- Reporting without preserving proper evidence
- Submitting incomplete or unclear complaint details
- Relying only on verbal communication
- Not seeking legal guidance during investigation
How an Advocate Helps
- Guides clients on the correct complaint or FIR process
- Assists in drafting and filing cyber complaints
- Coordinates with cyber crime cells and police
- Ensures lawful and fair investigation process
- Represents clients during inquiry or proceedings
Primary Steps Clients Should Follow
Step 1: Identify the Cyber Offence
Clearly note the nature of the cyber incident, date, time, and platform involved.
Step 2: Preserve All Evidence
- Screenshots, emails, messages, or transaction records
- URLs, usernames, or account details
- Bank or platform communication
Step 3: File Cyber Complaint or FIR
Lodge the complaint with the appropriate cyber crime authority or police station without delay.
Step 4: Consult an Advocate
- Guidance on investigation procedures
- Support during police or cyber cell inquiry
- Assistance in follow-up and legal remedies
Legal Process Involved
- Filing of cyber complaint or FIR
- Preliminary inquiry or investigation
- Collection and analysis of digital evidence
- Further legal proceedings or closure report
Documents Required
- Details of the cyber incident
- Digital evidence such as screenshots or messages
- Transaction or account details (*if applicable)
- Communication with authorities (*if any)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
IT Act Notices & Legal Compliance
IT Act notices and legal compliance matters arise when individuals or businesses receive notices under the Information Technology Act or related cyber laws. Such notices may involve alleged violations, data handling issues, or online activity compliance , making timely legal assistance important.
Common Issues Faced
- Receipt of notice under the IT Act or cyber laws
- Allegations of unlawful online activity
- Non-compliance with data protection requirements
- Platform, website, or app compliance issues
- Fear of penalties or legal action
Common Mistakes People Make
- Ignoring IT Act notices or delaying response
- Submitting replies without legal review
- Providing incomplete or incorrect information
- Missing statutory deadlines
- Not maintaining proper digital records
How an Advocate Helps
- Reviews IT Act notices and alleged violations
- Advises on compliance requirements and legal position
- Drafts proper replies and representations
- Represents clients before authorities or courts
- Assists in regularising compliance and avoiding penalties
Primary Steps Clients Should Follow
Step 1: Read the Notice Carefully
Understand the allegations, sections involved, and response deadline mentioned in the notice.
Step 2: Preserve Relevant Records
- Copy of IT Act notice received
- Website, app, or platform records
- Emails or communication related to the issue
Step 3: Avoid Self-Response
Do not submit replies or explanations without proper legal guidance.
Step 4: Consult an Advocate
- Guidance on legal obligations and compliance
- Drafting of reply or representation
- Support during inquiry or proceedings
Legal Process Involved
- Issuance of IT Act notice
- Submission of reply or compliance report
- Inquiry or hearing by authority
- Closure, penalty, or further legal action
Documents Required
- IT Act notice or communication received
- Details of website, app, or online activity
- Relevant digital records or logs (*if available)
- Previous correspondence with authorities (*if any)
- Identity proof of concerned person or entity
- Additional documents (*if required after case discussion)
Online Financial & UPI Fraud
Online financial and UPI fraud cases arise when individuals or businesses suffer monetary loss through unauthorized digital transactions or deceptive payment practices. These incidents commonly involve UPI misuse, fake payment requests, or fraudulent banking communications , making immediate legal assistance important.
Common Issues Faced
- Unauthorized UPI transactions or fund transfers
- Fraud through fake payment links or QR codes
- OTP-based scams and impersonation calls
- Debit or credit card misuse
- Loss of money through fake investment or loan apps
Common Mistakes People Make
- Sharing UPI PIN, OTP, or card details
- Approving unknown payment requests
- Scanning QR codes sent by unknown persons
- Delaying reporting of fraudulent transactions
- Deleting transaction alerts or messages
How an Advocate Helps
- Guides clients on immediate reporting and safeguards
- Assists in filing cyber complaints or FIRs
- Coordinates with banks and cyber crime cells
- Advises on recovery and legal remedies
- Represents clients before authorities or courts
Primary Steps Clients Should Follow
Step 1: Block Payment Access Immediately
Contact your bank or payment app to block UPI, card, or account access without delay.
Step 2: Preserve Transaction Evidence
- Transaction IDs and bank alerts
- Screenshots of payment requests or messages
- Phone numbers or app details used for fraud
Step 3: Report the Fraud
File a complaint with the bank and cyber crime authorities at the earliest possible stage.
Step 4: Consult an Advocate
- Guidance on FIR and recovery process
- Support during investigation
- Assistance in legal proceedings
Legal Process Involved
- Reporting of financial or UPI fraud
- Registration of cyber complaint or FIR
- Investigation by cyber crime cell
- Recovery or further legal action
Documents Required
- Details of fraudulent transaction
- Bank statements or payment app records
- Screenshots or alerts related to fraud (*if available)
- Communication with bank or payment provider (*if any)
- Identity proof of complainant
- Additional documents (*if required after case discussion)
Digital Copyright Infringement & Content Disputes
Digital copyright infringement and content disputes arise when original digital content is copied, shared, or used without authorization. Such violations may affect creators, businesses, and online platforms, leading to financial loss and reputational harm , making timely legal assistance important.
Common Issues Faced
- Unauthorized use of images, videos, or written content
- Copying of website or app content
- Online piracy or illegal content distribution
- Copyright strikes or takedown disputes
- Content monetization and ownership conflicts
Common Mistakes People Make
- Posting copyrighted content without permission
- Not registering or documenting original work
- Ignoring infringement notices or takedown alerts
- Publicly confronting infringers online
- Delaying legal action against content misuse
How an Advocate Helps
- Assesses copyright ownership and infringement
- Advises on legal remedies and takedown procedures
- Drafts legal notices or cease-and-desist letters
- Represents clients before courts or authorities
- Assists in protecting digital content rights
Primary Steps Clients Should Follow
Step 1: Identify the Infringed Content
Clearly identify the original work and the platform where it is being misused.
Step 2: Preserve Proof of Infringement
- Screenshots or recordings of copied content
- URLs, timestamps, and platform details
- Original files or creation records
Step 3: Report or Issue Takedown Request
Submit copyright complaints or takedown requests to the concerned platform or infringer.
Step 4: Consult an Advocate
- Guidance on copyright enforcement
- Assistance in legal notices or court action
- Support in protecting future content
Legal Process Involved
- Identification and documentation of infringement
- Issuance of legal notice or takedown request
- Filing of civil or criminal proceedings
- Orders for content removal or compensation
Documents Required
- Original content or proof of creation
- Links or screenshots of infringing content
- Platform complaint or takedown reference (*if any)
- Communication with infringer (*if available)
- Identity proof of copyright owner
- Additional documents (*if required after case discussion)